At Shuch Shilpo, your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you visit our website or use our services. By using our website, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following information:
Name, email address, phone number, and billing/shipping address
Payment information for order processing (handled securely)
Account login details if you register on our site
Order history and purchase preferences
Information provided in customer support queries or feedback
Device information such as browser type, IP address, and activity on our website
3. How We Use Your Information
Your information is used for:
Processing orders and delivering products
Sending order updates, invoices, and customer service communications
Managing accounts and authentication
Improving our website and services
Sending marketing communications (if opted-in)
Detecting and preventing fraud or unauthorized activity
4. Sharing Your Information
We do not sell, trade, or rent your personal information. Your information may be shared only:
With service providers and delivery partners to fulfill your order
With payment gateways for secure transactions
As required by law or for legal compliance
5. Cookies and Tracking
Our website may use cookies and similar technologies to:
Improve user experience
Track website performance and analytics
Personalize content and offers
You can choose to disable cookies in your browser settings, but this may affect some website features.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Payment information is handled securely via trusted payment gateways.
7. Your Rights
You have the right to:
Access, update, or correct your personal information
Our website may contain links to third-party websites. Shuch Shilpo is not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
9. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children.
10. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with the latest update date. Continued use of the website constitutes acceptance of the updated policy.
11. Governing Law
This Privacy Policy is governed by the laws of Bangladesh. Any disputes will be handled under Bangladeshi law.
12. Contact Us
If you have any questions regarding this policy or your personal information:
