By accessing or using our website, social media platforms, or purchasing our products, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use our services.
1. About Shuch Shilpo
Shuch Shilpo is a sole proprietorship fashion business established in 2018 in Bangladesh. We sell women’s clothing including sarees, kamij, modern wear, seasonal clothing, and related fashion products through our website, Facebook, Instagram, and other platforms.
2. Use of Website
You agree to use this website for lawful purposes only. You must not misuse the website, attempt hacking, send harmful content, or violate any applicable laws.
3. Product Information
We try to display products as accurately as possible. However:
Colors may slightly differ due to lighting and screen settings
Measurements may have minor variations
Designs may vary slightly due to factory production
Product photos are for reference but we ensure quality matches the description.
4. Orders & Payments
By placing an order, you agree that:
All information provided is correct
You are responsible for providing accurate delivery details
We reserve the right to cancel or refuse any order due to:
Stock unavailability
Pricing errors
Suspicious or fake orders
Available Payment Methods:
Cash on Delivery (COD)
Mobile Banking (bKash, Rocket, etc.)
Other available payment options shown on the website
5. Delivery & Shipping
Delivery time depends on location, courier service, and external factors. We are not responsible for delays caused by courier companies, natural disasters, strikes, or political issues.
6. Return & Exchange Policy
✅ IMPORTANT RULE
Return requests must be made in the presence of the delivery person at the time of delivery. After the delivery person leaves, returns will not be accepted.
Additional conditions:
Items must be unused, unwashed, and in original condition
Tags and packaging must be intact
Return/exchange depends on product inspection
Delivery and COD charges are non-refundable
7. Refund Policy
Refunds will be issued only if:
Product is out of stock after payment
Product is damaged or incorrect (verified by our team)
Refunds will be processed via the original payment method or mobile banking.
8. Pricing & Errors
All prices are subject to change without notice. If a product is mistakenly priced, we reserve the right to cancel the order and refund any payment made.
9. Intellectual Property
All website content, including logos, images, text, and designs, are the property of Shuch Shilpo. You may not copy, reproduce, or use any content without written permission.
10. User Accounts
If you create an account, you are responsible for maintaining the confidentiality of your login details. We are not responsible for unauthorized account use.
11. Limitation of Liability
Shuch Shilpo is not liable for:
Indirect or incidental damages
Courier delays
Color or minor design variations
Customer misuse of products
12. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Bangladesh. Any disputes arising from the use of this website or services shall be subject to the jurisdiction of the courts of Bangladesh.
13. Termination
We reserve the right to suspend or terminate any account or service if these Terms are violated.
14. Changes to Terms
We may update these Terms at any time without prior notice. Changes will be posted on this page.
